How it works
A two-screen request, confirmation by the dispatcher, driver details the day before. The price is per car, everything included.
Five steps
Request onlineTwo screens, no account. The price per car is visible before the first field
Dispatcher’s confirmation in your chosen channelWhatsApp, Telegram or email, 24/7. Until confirmed it’s a request, not a booking
Driver details the day beforeName, car, colour, plate, phone and the meeting card
The tripMeeting with a name sign, flight tracking, 60 minutes of waiting after the actual landing
PaymentBy card via a link after confirmation, or in cash to the driver after the trip: AMD, USD, EUR or RUB
Rules
Short and without exceptions. The full text is on the “Cancellation and refund” page.
Cancellation
Free up to 24 hours before pick-up, Yerevan time; 48 hours for a custom trip. Your booking’s deadline is shown in the confirmation and on the status page.
After the deadline, a card payment isn’t refunded, and a free reschedule is no longer possible.
Rescheduling
One free reschedule up to the same deadline. A second one goes via the dispatcher, if a car is available on the new date.
If you’re running late
At the airport we wait 60 minutes after the actual landing: we see flight delays ourselves, no surcharge for them. At an address, let the driver or the dispatcher know if you’re running late.
If the driver didn’t come
We replace the car as fast as we can (with the dispatcher staying in touch) or we refund in full and give a voucher for your next trip.
What to do in the arrivals hall: see “Can’t see the driver? Three steps” on the meeting card.
Only one surcharge
Unplanned stop or change of route. The surcharge applies only with your consent and is visible in the booking before the trip.
There are no other fees: the price per car already includes the meeting, flight tracking, luggage and a child seat.
Tips
Not included in the price and not required. If you’d like to thank the driver, give him cash personally; the amount is up to you.